Lair Of The Multimedia Guru

August 1, 2020

To be compatible or not to be

A few days ago i wanted to print a page, nothing special here thats a common thing. But this time was different, my Samsung CLP-365 color laser printer did not print, its main LED red, the 4 toner leds all the same and lighting. On the linux side no error message or anything. Paper was in it, no paper stuck anywhere, power cycling did not help. None of the button combinations i could find that where intended to print debug information did print anything. Searching the wide net lead to a service manual and the tip to look at the display which my printer did not had and some windows software which required a windows machine. A youtube video pointed to the waste toner container but that was not the reason for the failure though it was messy.
What finally helped was connecting the printer to a mac, its printer drivers finally provided a useful error message, namely that the yellow toner cartridge was incompatible. It of course was not a original samsung one because the originals cost as much as a new printer. The other 3 cartridges where still the originals, the yellow one was bought from amazon a bit less than a year ago and it worked fine for a few months. (and this seemed not related to a firmware update)
The final confirmation that this was the issue came today as i received a replacement yellow toner cartridge again non original of course. And putting that in the printer, it came back to life, for now at least.
Iam not sure what i should think about this, but this is uncool. First samsung WTF, why if theres a fatal issue with a toner cartridge why do the LEDs for the toners all light up equally that gives 0 hope to one finding the issue. And iam not commenting about the whole toner original vs compatibility thing except id like the CEOs of all th e printer manufacteurs that make it hard to produce compatible toner cartridges to cleanup all the avoidable waste this creates. Go with a row boat please to the Great Pacific Garbage Patch and pick your incompatible toners and still good but misdiagnosed printers out and recycle them properly.

Thanks

Filed under: Hardware,Off Topic — Michael @ 14:52

No Comments »

No comments yet.

RSS feed for comments on this post.

Leave a comment

Powered by WordPress